More than half of American workers say they are stressed because their employers do not give them the information they need to do their jobs.

This information comes from a company called Dynamic Signal. It sells communications systems that enable businesses to send messages to workers’ mobile devices.

The Dynamic Signal study involved 1,001 people who work in the United States. They answered a series of questions online at the beginning of 2019.

The study found that 80 percent of the workers reported feeling stressed, or under pressure, because of poor communication by their employers.

The same study showed that more than 60 percent of those asked said they are ready to leave their companies.

And, it said the most unsatisfied workers are those who cannot look at work email regularly. They include workers in stores, hotels, restaurants, hospitals and buildings where products are stored, as well as delivery drivers. These workers are more likely to say that their companies communicate better with employees who work in offices.

Russ Fradin is the head of Dynamic Signal. He says that, over time, many businesses have stayed the same, but what workers expect has changed.

In the past, companies communicated with employees by putting up signs in the break room or on the factory floor. Or they might have used newsletters or magazines. But today, 77 percent of Americans own smartphones, and workers are used to getting information “pushed” to them immediately.

Their phones can show information about bank account balances, sporting events and possible love interests from a dating service, notes Fradin. So, he says, when workers receive information they need to know for their jobs an hour late, or three days late or two weeks late, they are likely to be angry.

The Harvard Business Review also published an article about how companies can use mobile phone applications to improve employee communication.

For example, the story said, businesses could send company announcements or information about payments and other assistance directly to workers on their phones.

Exercise 1

Vocabulary

Read the following vocabulary with your teacher.

 

stressed (adj.) /ˈstrɛst/ - feeling very worried or anxious

  • He was feeling pretty stressed about the deadline.

 

online (adj.) /ˈɑːnˌlaɪn/ - done over the Internet

  • He likes to engage in online chats/discussions.

 

regularly (adv.) /ˈrɛgjəlɚli/ - very often

  • They play golf regularly.

 

 

Exercise 2

Questions

Answer these questions about the article.

 

  1. Are US workers stressed?
  2. Why are they like that?
  3. How companies help that?
  4. Are more engaged workers better at their jobs?

 

Exercise 3

Make a sentence.

Make sentences using these words.

stressed, online, regularly

 

Exercise 4

Discussion

Have a discussion on following questions.

  1. Are you satisfied with your job?
  2. Is company regularly comunicating to you?
  3. Are you satisfied with the comunication?
  4. Is there something the company should do better in comunicating to you?
  5. Are you close to your colleagues?

 

 

 

Source

This lesson is based on a news article originally published by VOA Learning English.